
FREQUENTLY ASKED QUESTIONS
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Influencers & Curators
What is the Promotion tab on SoundBirth?
?The promotion feature is an online music licensing service that allows Artists to share music tracks for review, and potential broadcast on social media & platforms by influencers or curators for Artist’s promotional purposes.
Can I get a refund?
?You may only receive a refund of your purchases if SoundBirth is in direct violation/breach of our Subscriptions Terms of use. In no other circumstance are you entitled to a refund.
If a dispute should arise between SoundBirth and any Influencer, Curator or Artist (or between SoundBirth and any third party rightsholder) involving an item (or items), SoundBirth will seek to resolve such dispute as fairly and reasonably as possible.
If we resolve such a dispute in favour of an Influencer or third party, we reserve the right in our sole discretion to remove or withhold funds from the relevant Artist account or, where insufficient funds are available, directly invoice Artist for an amount equivalent to the sum paid or payable to such Influencer or third party.
If we resolve such a dispute in favour of an artist, we will credit his/her wallet with the same amount of SoundBirth coins involved in the dispute.
How does the promotion feature work?
?Artist provides content by sharing a track for potential review and broadcast by Influencers or curators. They can accept or decline the submission in exchange of a promotion fee.
When accepted, they will create a content with your song or add it to their playlist, promotion made easy!
How long does the process last?
?Influencers and curators have a 3 day period to accept or decline the submission.
If they don’t answer, artists will get their credits back in their wallet.
If submission is accepted, influencers and curators have a 5day period to share the content on the platform(s) requested and shared the link created on their SoundBirth profile.
Then, a review process of 1day allows artist to eventually call a claim on the link submitted.
If everything’s fine, influencers and curators will get promotion fees credited on their SoundBirth wallet the next day.
How can I become an influencer or curator on SoundBirth?
?Influencers and curators are based on “invitation only” on SoundBirth.
If you already have a strong community on Instagram and/or Tiktok, or big playlists on Spotify and/or Apple Music, feel free to reach out by sending an email at contact{at}sound-birth.com
How am I getting paid as an influencer/curator?
?Promotion Fees are set by influencers, curators and A&Rs on your SoundBirth Profile page (and can be changed at any time) but are in every case subject to a twenty percent commission fee (20%) added by SoundBirth (“Commission”). Commission are deducted from Promotion Fees at the time deposited into your Withdrawal Wallet. All amounts are inclusive of any applicable VAT unless otherwise stated. You are responsible for payment of any VAT that may be payable by you and/or any other applicable duties and/or local taxes that may be levied in your country.
Each time a review process is completed, promotion fees are credited to your Withdrawal Wallet.
Go on your profile, next Money and you can request a transfer wire every time a $30 threshold is reached.